DEFINITIONS

Mahogany Leather incorporating Manzoni Accessories shall be denoted as ‘Manzoni’.
Persons, firms or businesses including resellers, shall be denoted as ‘the reseller’.

GENERAL

1.1	Unless otherwise agreed in writing by Manzoni, these terms and conditions shall be incorporated into all agreements present and future for the supply of goods to reseller.
1.2	Manzoni DO NOT trade directly with the public. Manzoni is a wholesaler and deals with resellers ONLY.
1.3	To maintain an efficient order process, all resellers must provide all relevant business details prior to placing orders. This includes, trading name, ABN,  address and payment details.
1.4	Changes to existing details must be notified in writing by reseller immediately to prevent delays.
1.5	By placing an order with Manzoni, resellers automatically agree to adhere to our trading terms and conditions
1.6	Manzoni management reserve the right to refuse service.

PRIVACY

2.1	All business details and information from resellers is strictly confidential.

PRODUCT

3.1	Manzoni offers products of the finest quality, manufactured using a range of techniques. Materials from time to time may vary the items finish slightly in texture, colour or dimension.
3.2	Variances in products bring uniqueness to each item. Variances in product do not justify faults in items.

EXCLUSIVITY

4.1	Manzoni does not and will not offer exclusivity to any reseller based on the reseller’s position respective to a competitor.

ORDERS

5.1	Manzoni cannot accept any order for goods under $300 unless otherwise agreed by management.
5.2	Verbal orders from resellers must be supported with confirmation in writing before an order proceeds.
5.3	Product orders cannot be amended after despatch.

BACKORDERS

6.1	Item/s out of stock at the time the reseller’s order is entered, and/or picked, will be automatically placed on backorder, unless the item/s are discontinued.
6.2	If a reseller does not wish out of stock item/s placed on backorder for their account, they MUST contact Manzoni Customer Service, and their account will be set up so no backorders may be placed.
6.3	If the reseller does not wish item/s placed on backorder for a particular order only, they must make this clear at the time the order is placed.
6.4	All backorders will incur a delivery or freight charge to be born by the reseller.

CANCELLATIONS

7.1	Any order cancellations must be notified, in writing, by the reseller prior to the orders despatch.
7.2	Failure by resellers to notify of cancellations or amendments to orders prior to despatch will incur a $50 processing fee.

PAYMENTS

8.1	Full payment is required prior to despatch of goods, unless otherwise agreed in Manzoni. 8.2 Overdue accounts will result in orders being withheld until payment is received and processed.

FREIGHT/DELIVERY

9.1	Manzoni will ensure every effort is made to despatch available products on time to ensure efficient delivery.
9.2	Manzoni provides documentation for all outgoing orders.
9.3	All costs relating to delivery or freight are to be born by the reseller.
9.4	Damaged sustained during freight or delivery is not the accountability of Manzoni. We encourage all resellers to inspect goods on delivery or within seven (7) days of receipt.
9.5	Manzoni is not liable for any delivery delays encountered after the despatch of orders.

WARRANTY

10.1	Resellers
10.1.1	Manzoni offers a limited warranty on all new goods purchased.
10.1.2	Manzoni encourage all resellers to inspect goods on delivery or within seven (7)days of receipt.
10.1.3	Please choose carefully as Manzoni DO NOT exchange or refund.
10.1.4	A receipt of purchase must accompany faulty goods returned by a third party customer.
10.2	Faulty Goods
10.2.1	Faulty goods will be repaired, replaced, or credited.
10.2.2	Notification of claims must be received within fourteen (14) days from date of invoice.
10.2.3	Claims/Returns will not be accepted without a Return Authorisation number and form. Both form and number are available on request from Manzoni.

Manzoni Accessories (inc. Mahogany Leather) places great value on the business given to us by all of our clients and prides itself in being able to offer quality products.

These terms and conditions have been developed with both our existing and new clients needs in mind, for the continued success of all our businesses.